Ratings and Reviews for planetbarbecue.co.uk

What can I say, impossible to contact this company! No reply to emails, telephone calls or voicemails! More so they sold a bbq that was not in stock, causing a long wait, only to find this company uses another company to supply. The same company I would have preferred to purchase from but they were out of stock at the time, which they were £49 cheaper but went with planetbbq as not wanting to wait! No customer service, selling non stocked items and at increased prices.

Still awaiting delivery…..

Can not comment as i have not received my order and have not been able to contact anyone on any of the two telephone numbers and had no reply to the e-mail i sent so at the moment i am not happy with this company.

When I bought the barbecue, my expectation was to receive it and to have it assembled on the same day.
When the parcel came with the barbecue dismantled, the courier (one man) said it couldn't bring it indoors...and it is too heavy to have it lifted just by me.
At the moment, the barbecue is outside of my house, partially blocking my front door. I'm going to have to pay an extra £150 to hire someone to put the parcel in-doors (garden) and to assembly it on my own. Never again.

I am unable to review the product as its not been delivered and to date I have had no response to my email requesting an update on a delivery timeframe. When I ordered the product on the 03 July it said in stock clearly this was not the case!

AVOID
never arrived, no answer to phone calls and emails.
Total scam!

No communication and no delivery.

Still not received so how can I review. Have spoken to the delivery people who promised to get back to me. Since then - nothing.

I cannot give feedback as order has not arrived. Phones are not answered and email not responded to. Have left messages via Facebook and Twitter with no response. Extremely disappointed and customer service absent. I have put one star as it was the only way this could be submitted. If out of stock just let me know. If you have gone bankrupt please communicate!

Not received yet still waiting a bit worrying you asking for a review have you delivered it somewhere else!!

Haven't received it yet...

I couldn't possibly comment as I haven't yet received this BBQ?? I was told 5-7 days, tomorrow will be 7 days since I ordered it??

not sure how I can be sent an email to review a product that I haven't got???

Would never use plant barbecue again been 10 days and still no items.

Incorrect items received after a 11 day wait.

After ordering and paying for my item a week ago I am still waiting to be told whether it has been dispatched or not!