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Telephone Orders, UK and International Deliveries

PAYMENT AND DELIVERY

TELEPHONE ORDERS AND DELIVERY
CHARCOAL ACCESSORIES SMOKERS  TOOLS GAS

WOODCHIPS

MASONRY

 

CHARCOAL BBQ'S

GAS BBQ'S

BBQ SMOKERS

ACCESSORIES

BBQ TOOLS SETS

WOODCHIPS

BBQ COVERS

BBQ SAUCES AND RUBS

INDOOR BBQ

BBQ GEAR

MASONRY BBQ'S

GARDEN HEATERS

BBQ FUEL

SPECIAL OFFERS

Payment by Telephone

Planet Barbecue accepts all major credit and debit cards by telephone.

Telephone 01271 378887 9.30am to 5pm Mon to Sat

Sunday 11am to 4pm

Outside hours please telephone:  07733 884898

UK Mainland Delivery Charge is £5.95

 

Telephone Sales and Helpline 7pm until 10pm

01271 891167

 
 
 

UK Deliveries

UK Mainland delivery charge is £5.95 per order. Orders over £300  delivery is free

Delivery time is 2 to 3 days. Delivery Days are Monday to Friday

Please note: some parts of Scotland may take take an extra day for delivery.

Masonry barbecues have to booked with the haulage company and usually take 5 to 21 days. The haulage company will contact you to arrange a suitable delivery day.

You may choose your delivery day by emailing sales@planetbarbecue.co.uk stating your name and postcode.

*Masonry barbecues may attract a surcharge of £30.00 for delivery to some parts of Scotland

Up to 2Kg International and European Deliveries

The supplements shown are in addition to the UK postal delivery charges. Just purchase the supplement charges below to cover delivery costs to your country.

 

All European deliveries up to 2 Kg including packaging. Delivery by Air, 5 Day.

Only £9.95

Example:

Austria, Belgium, Czhech Republic, Denmark, Finland, France,  Germany, Greece, Guernsey, Hungary, Italy, Jersey Luxembourg, Monaco, Poland, Portugal, Netherlands, N Ireland, Rep of Ireland, Slovakia, Slovenia, Spain, Sweden.

All International deliveries up to 2 Kg including packaging. Delivery by Air, 5 to 10 Days.

Only £9.95

 

Example:

Australia, Canada, USA,

Orders despached within 24 hours.

Select At Check Out

Orders despached within 24 hours.

Select At Check Out

 

By Road

 

Large Items (Up To 20 Kg) For Delivery To Europe (EU) By Road, Transit Time 2 To 4 Days.

 

 

Zone A: By Interlink DPD. European Recorded 2 Day Delivery.

Belgium, Denmark, France, Germany, Guernsey, Jersey, Luxembourg, Netherlands, N Ireland, Rep of Ireland, Isle of Man, Scottish Islands.

Charge  £20.00

Orders despached within 24 hours.

Note: Orders to N Ireland may be charged less if Royal Mail is used.

Select At Check Out

Zone B: By Interlink DPD. European Recorded 4 Day Delivery.

Austria, Czhech Republic, Finland, Hungary, Italy, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.

Charge  £20.00

Orders despached within 24 hours.

 

Select At Check Out

 

 

 

Free Returns

 

 

Arranging a Return

If for any reason you wish to return your purchased product please email supplying details and reason for return.

Please supply your Planet Barbecue invoice order No so we can deal with your problem promptly 

 

Terms and Conditions

Email: david@planetbarbecue.co.uk

 

 

Masonry Barbecue Delivery information

The barbecue's are delivered in component parts on a pallet. Regrettably an assembly service is not available.

The barbecue's are delivered via an external hauler, who will book in deliveries with you directly. It is therefore important you supply a daytime and mobile number. If you are unavailable for delivery on an agreed date you will be liable for the cost of return and second delivery.

It is the customers responsibility to ensure there is safe and suitable access area for the items to be delivered.

The delivery driver is unable to help with the final positioning of the delivered items due to health and safety reasons.

Please email if you require further information.

£30 supplement charge for delivery to Scotland

 

 

Delivery and Guarantee

 

We want you to be completely satisfied with your barbecue purchase. If not, for any reason you are dissatisfied, return the item within 15 days of receipt for a full refund.

Full Terms and Conditions

TELEPHONE ORDERS AND DELIVERY

All products full 12 months guarantee and money back if not delighted.

Customer service 01271 891167 until 10pm

 

Payment

.

 
Solution Graphics

 

Just click on product "Add to Basket" button to make safe and secure payment.

 

 

Contact

email: sales@planetbarbecue.co.uk

Reply within 24 Hours

Telephone 01271 891167 until 10pm

Telephone 07733 884898

Warehouse 01271 813880

Fax 01271 891167 

Planet Barbecue

  Unit 11, Chivenor Business Park, Chivenor, Barnstaple, Devon,

EX33 1PG

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